Update Regarding Covid-19

July 15th, 2021

Counselling with Fran continues to be available either by videoconferencing or in-person.

Videoconferencing — I would set up your appointment using the OnCall Health platform, and you will receive a link to follow in order to set up your account. OnCall is a Canadian company assuring privacy between healthcare providers and their clients, so I can assure the same confidentiality as face-to-face sessions. Many people are a bit unsure about the technology at the beginning. Therefore, the first 15 minutes of your first videoconference session is free, as we get comfortable with this new way of working together.

In-person — Masks are now optional. In the summertime, when the weather is fine, you have the option of an outdoors session in my back patio gazebo. Many things are back-to-normal, with a few changes continuing. Here’s what you can expect:

  1. At your appointment time, knock on the front door as usual. No handshakes or hugs, but warm hellos.
  2. Including my dogs in your session is now available and optional.
  3. Hand sanitizer will continue to be available for your use.
  4. If you’d like a cup of tea, by all means. I’ll have the kettle on and the usual choices of tea.
  5. We’ll be maintaining at least six-foot physical distances (it’s actually more like 10 to 12 feet).
  6. I sanitize the bathrooms on a daily basis.
  7. I have installed an air purifier a step towards keeping the space safe.
  8. If you have a cough, fever, or other symptoms of COVID-19 — or if someone in your circle does — please stay home and either reschedule or shift to videoconference. I won’t charge cancellation fees for this.
  9. I keep a minimum of a half-hour between appointments, to allow time for sanitizing, and also so you don’t have to worry about bumping into another client when you come.

As we continue to keep in-person counselling sessions available, our cooperation with the safety measures set out by WorkSafe and the BC Health Department, and supported by the BC Association of Clinical Counsellors, is important. This is a collaborative effort. We keep each other safe.

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